Description
- Description
BACKRACK Tonneau Hardware Kit; Wide Top; 2019-2024 Ford Ranger Model 50311
BACKRACK(TM) products are manufactured exclusively in North America at our Oakville, Ontario manufacturing facility. Outsourcing jobs offshore is not part of our corporate culture. We feel that in order to control quality and maximize efficiency, a hands-on approach to manufacturing must be followed. Some of our competitors design or copy products and hand them off to a third-party manufacturer to add to their assortment of products. At BACKRACK(TM), we have been manufacturing quality truck racks since 1988. We have focused on our core product line and, as a result, our processes are lean and efficient. This has enabled BACKRACK(TM) to offer competitive pricing, superior quality, and fast turnaround times for our dealers and distributors. We are emotionally invested in our products, our company, and our reputation. When third party manufacturers build products, that level of commitment is lost. BACKRACK(TM) products are available wherever truck accessories are sold across North America. With warehouse locations in Ontario, New York, and California, our product is never far from where you need it. Our extensive network of Distributors and Dealers ensure that BACKRACK(TM) products are available for installation on your truck immediately or, within a few days. Be sure to ask for BACKRACK(TM) products by name and please, don't be fooled by cheap imitations. Only BACKRACK(TM) products have the BACKRACK(TM) trademark on the product.
- Tonneau Cover Hardware Kit
Fitment Information
2019-2024 Ford RangerRefund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at dnaautoshop569@gmail.com. Please note that returns will need to be sent to the following address: 184th St SW STE S, Lynnwood, WA 98037
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at dnaautoshop569@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at dnaautoshop569@gmail.com.